PCI System Administration

Event Date:  SEPTEMBER 8, 2020 (all seats to this class are sold out)

INSTRUCTORS:  Chris Lewis & Hannah Johnson

AUDIENCE:  IT personnel responsible for updating and maintaining PCI products in an on-premise environment.

DESCRIPTION:  This course primarily addresses use of PCI Agent to install and upgrade GenManager domains, PCI utilities, auxiliary settings and other aspects of GenManager system administration.  Due to the remote format of this training class, dedicated systems set-up for each attendee will be replaced by PCI instructors presenting several cases and examples live while answering questions.

TIMES:  Class will start at 9:00 AM and end at 1:00 PM (CT) 


  • Infrastructure set-up
  • How licensing for PCI products is managed
  • PCI software release cycle
  • Things to know about the PCI Agent
  • Initial set-up of PCI Agent
  • Installing GSMS (demo)
  • How to stage custom files
  • Server mapping
  • GOTU
  • First high availability upgrade
  • Manual task migrate
  • Auxiliary Settings
  • HTTPS for GSMS
  • Promotion
  • Migrating schemas (Prod <-> QA)
  • Setting-up authentication for the agent
  • File management utility
  • Performance tools
  • Logs overview (how to troubleshoot issues)
  • Important logs
  • Agent zip logs
  • Upcoming features (optional)