System Administration

Event Date:  June 8, 2021

INSTRUCTOR:  Hannah Johnson

AUDIENCE:  IT personnel responsible for updating and maintaining PCI products in an on-premise environment.


TUESDAY, June 8, 2021
This course chiefly addresses 
the use of PCI Agent to install and upgrade GenManager domains, PCI utilities, auxiliary settings, and other aspects of GenManager system administration.  Specific topics: 

  • Infrastructure set-up 
  • PCI software release cycle 
  • Things to know about the PCI Agent 
  • The initial set-up of PCI Agent 
  • Installing GSMS 
  • How to stage custom files 
  • Server mapping 
  • GOTU 
  • First high availability upgrade 
  • Manual task migrate 
  • Auxiliary Settings 
  • HTTPS for GSMS 
  • Promotion 
  • Migrating schemas (Prod <-> QA) 
  • Setting-up authentication for the agent 
  • File management utility 
  • Performance tools 
  • Logs overview (how to troubleshoot issues) 
  • Important logs 
  • Agent zip logs 
  • Upcoming features